Every device we sell on the musicMagpie Store goes through an extensive in-house refurbishment process to ensure you’re getting a great quality device for a great price. Here’s everything you need to know!

 

Phone Journey Through musicMagpie

 

What is Magpie Certified Refurbished?

Our team of trained professionals test every phone we receive using PhoneCheck, an industry standard software solution that tests devices for over 70 potential faults. PhoneCheck is renowned for its accuracy, helping us to identify and fix any potential issues during the refurbishment process.

Every device we sell has passed the PhoneCheck test and has a Certificate of Identification and Functionality to prove it, meaning you can shop with complete confidence!

 

70 Point Check
on ALL Phones

Lost or Stolen
Phones Sold

Data Wipe
on ALL Tech

1 Million Refurbished
Devices Sold

 

The PhoneCheck test consists of over 70 different checks, some of which test components you may not even realise your phone has!

 

Here are the most important checks included in the test...

Battery

It’s no secret that phone batteries degrade over time, but some last longer than others. PhoneCheck determines the remaining life of the battery, as well as identifying any potential faults.

If the battery’s life is below a certain percentage or shows any sign of faults, we’ll replace it.

Screen

PhoneCheck determines whether there are any LCD bright spots on the screen, as well as checking the LCD digitizer (the part that actually displays images), ForceTouch and 3D Touch.

On top of this, we also carry out our own checks for chips, cracks and scratches, as well as liquid damage, screen burn, discolouration and green frame.

Any damaged screens are replaced by our expert technicians. You won’t even be able to tell if the phone you’ve bought ever had a faulty screen!

Data Security

PhoneCheck contains a fast and efficient data wiping process that allows us to remove all data from a phone PERMANENTLY including...

  • Photos
  • GPS & Maps
  • SD Cards
  • Browser Search History
  • Social Media Chat Logs

When you buy a phone from us, you can be sure it’s completely clear of the previous owner’s details and data.

  • Wi-Fi & Bluetooth connectivity
  • GPS/location services
  • Proximity sensor
  • Vibration (functionality and strength of vibration)
  • Button functionality (power/home/volume/back/menu)
  • Audio (speakers/earpiece/microphone/headphone jack/front microphone)
  • Cameras (front & back camera)
  • Test calls
  • Accelerometer (which measures movement)
  • Touch ID
  • Memory and SD card slot
  • Video recording
  • SIM card reader

 

How do we grade our mobile phones?

Our refurbished grades - Pristine, Very Good and Good - are solely based on the cosmetic condition of the phone. No matter which phone you buy, it will function perfectly.

 

Pristine

This is a fully tested pristine product in excellent working order. You’re getting a great device at a great price!

Very Good

This product is in very good cosmetic condition with only light signs of use. It has been fully tested and works perfectly.

Good

This product has moderate signs of wear and tear but has been fully tested and is in great working order.

14 Day Money Back Guarantee

We’re so confident that you’ll love your refurbished phone that we offer a 14 day money back guarantee.

If you aren’t completely happy, we’ll give you your money back – no questions asked!

What do I get with my phone?

FREE USB Charging Cable

FREE 12 Month Warranty on
ALL Refurbished Phones

 

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