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Managing a quality service - Linda Nazarko

9780435401276
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Title
Managing a quality service
Author
Linda Nazarko
format
Paperback / softback
Publisher
Heinemann
Language
English
UK Publication Date
20041008

Written by well-known social care expert Linda Nazarko, Managing a Quality Service covers the knowledge and understanding required to deliver a quality service to the service user. It provides the structure and processes required to achieve a positive report from the National Standards Commission, including chapers on:

  • Enabling and developing staff
  • Partners in care
  • Managing expectations and planning for the future
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Type
BOOK
Keyword Index
Older people - Medical care - Great Britain.|Health services administration - Great Britain.
Country of Publication
England
Number of Pages
272

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