`Norman Flynn's excellent book has long been the publication of choice as a core text on public management. The new edition continues this tradition and is to be warmly welcomed' -
Stephen Osborne, Aston Business School
Public Sector Management
has established itself as a definitive source for anyone interested in the changing forms and fortunes of public services. This latest edition continues the high standards of combining comprehensive coverage with critical reflection in a lucid and accessible style.'
John Clarke, Open University
of this popular book has been fully revised and updated to include the latest research and comment on changes in public sector management and two new chapters on Public-Private Partnerships and Privatisation and Regulation. Maintaining its highly accessible yet analytical style, this book examines in detail the major management issues of strategy, competition, co-operation and collaboration, service design and delivery, people management, organisational structures, financial management and the management of performance.
This new edition includes extra features to assist students using the book: each chapter will include a new summary-introduction and a list of sources, including reading and weblinks, for students writing assignments. In addition there is a website, which will be updated annually, containing updated sources, updated tables and links to government departments and other sites useful for students.
(The author's own website can be accessed from www.normanflynn.me.uk)